Privacy Policy of Officewell Holdings Inc.

Privacy Policy

This Privacy Policy (“Policy”) governs how Officewell Holdings Inc. (“Officewell”, “we”, “our”, or “us”) collects, uses, shares, and protects Personal Information pertaining to you (“User”, “you”) in connection with our website, www.officewell.io, and services (collectively, the “Services”).

1. Introduction

We greatly respect your privacy and strive to provide a platform that adheres to the highest privacy standards. Please read this Policy carefully to understand our practices regarding your Personal Information.

“Personal Information” means any information that can be used, alone or together with other information, to uniquely identify any living human being.

By using our Services, you consent to the terms of this Policy and to our collection, processing, and sharing of Personal Information for the purposes set forth herein. You are not legally obligated to provide us with Personal Information, and providing us with Personal Information is at your own free will.

We reserve the right to change this Policy at any time. Such changes will become effective ten (10) days following posting of the revised Policy on the Site, and your continued use of the Services thereafter means that you accept those changes.

2. What Information We Collect, Why We Collect It, and How It Is Used

Information Collection

Personal Information Collected

  • Name
  • Email address
  • Company name
  • Payment information

Methods of Collection

  • Account creation
  • Website usage
  • Third-party sources

Usage of Information

We use your Personal Information for purposes such as:

  • Analytics and statistics
  • Improving user experience and fixing errors
  • Interacting with our website
  • Purchasing a product or service
  • Creating an account
  • Logging into the system
  • Accessing specific product features
  • Communicating regarding bookings
  • Personalizing bookings
  • Contacting regarding future bookings
  • Processing orders for products and services
  • Using features like "get recommendation" and "check availability"
  • Sending proposals from Officewell

3. Data Sharing

Categories of Third Parties:

  • Vendors and service providers involved in event bookings and processing
  • Analytics and marketing service providers
  • Legal and regulatory authorities as required

Conditions of Sharing:

We may share your Personal Information in the following circumstances:

  • To comply with legal obligations
  • To provide and improve our Services
  • To facilitate transactions and communications with you
  • With your consent, where applicable

4. User Rights

Access, Correction, and Deletion

Users can access, correct, or delete their Personal Information through their account settings or by contacting us at info@officewell.io.

Users from different jurisdictions (e.g., California residents) have specific rights under local laws, and we comply with these regulations.

5. Security Measures

We implement appropriate technical, organizational, and security measures to protect Personal Information from accidental destruction, loss, or unauthorized access. Measures include:

  • Data encryption
  • Secure servers
  • Regular security audits
  • Access controls and authentication protocols

However, no security system is 100% impenetrable, and we cannot guarantee the absolute security of your Personal Information.

6. Retention Policy

We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Specific Retention Periods:

  • User account information: Retained until the account is deleted
  • Transaction data: Retained for compliance with legal and accounting requirements
  • Marketing data: Retained until you opt out or request deletion

7. How We Share Your Personal Information

In addition to the recipients described above, we may share your information as follows:

  • With regulators and law enforcement to comply with legal requirements
  • During business transfers such as mergers, acquisitions, or sales of assets
  • With vendors to book and manage events efficiently
  • With your consent, for marketing and optional services

8. Additional Information Regarding Transfers of Personal Information

We may transfer your Personal Information to our subsidiaries or affiliated companies for storage or processing on our behalf. This information may be transferred to countries outside of your jurisdiction, including the United States. We require these parties to process such information in compliance with this Privacy Policy.

9. Use by Children

Our Services are not directed at children under 18. If you are under 18, you may not use the Services without the involvement of a parent or guardian. We do not knowingly collect information from children.

10. How to Delete Your Account

To delete your account, please email us at info@officewell.io. Upon termination of your account, your information will no longer be accessible through the account. However, public activity prior to deletion may remain stored on our servers and accessible to the public.

11. Links to Third-Party Products

Our website may contain links to third-party services that are not owned or controlled by us. We are not responsible for the privacy practices or the content of these third-party services. We encourage you to read the privacy policies of any third-party services you interact with.

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze website traffic, improve performance, and personalize content.

How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies – Necessary for the operation of our website.
  • Analytics Cookies – Help us understand how visitors interact with our site, including through tools like Google Analytics.
  • Marketing Cookies – Used for advertising and retargeting purposes, such as through Facebook Pixel.

Google Analytics

We use Google Analytics to track website traffic and usage patterns. Google Analytics collects data such as your IP address, browser type, pages visited, and time spent on our site. This helps us improve our website and services.

You can opt out by installing the Google Analytics Opt-out Browser Add-on.

Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

13. Analytic Tools

We use Google Analytics and Facebook Pixels to collect information about the use of our website. These tools help us improve our services and provide targeted advertisements.

14. Access and Accuracy

To ensure we maintain accurate Personal Information, you can request access, corrections, or deletions by emailing us at info@officewell.io.

15. California Privacy Rights

California residents have the right to request information about our disclosure of Personal Information to third parties for direct marketing purposes. To make such a request, please email us at info@officewell.io.

16. Deletion of Content from California Residents

California residents under 18 who are registered users can request the removal of content they have publicly posted by emailing us at info@officewell.io. However, removal does not ensure complete deletion of the content.

17. Contact Us

If you have any questions, concerns, or complaints regarding our compliance with this Policy or the protection of your Personal Information, please contact us at:

Officewell Holdings Inc.
📧 info@officewell.io
📞 (646) 791-4330